Privacy Policy

1. Introduction

Hivecrew.ai ("Hivecrew," "we," "us," or "our"), operated by Skydog Studio, provides an AI workforce management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information you provide

• Account registration details (name, email address)
• Payment and billing information (processed securely via Stripe)
• Content you submit through the platform (project descriptions, task instructions)
• Communications with us (support requests, survey responses)

Information collected automatically

• Device and browser information (type, operating system, screen resolution)
• Usage data (pages visited, features used, timestamps)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative communications (service updates, security alerts)
• Respond to your inquiries and provide customer support
• Improve and personalize your experience
• Monitor and analyze usage trends to improve the platform
• Detect and prevent fraud or abuse

4. Cookies & Tracking

We use essential cookies to maintain session state and remember your preferences (such as theme selection). We may use analytics tools to understand how visitors interact with our site. You can control cookies through your browser settings.

5. Third-Party Services

We may share your information with the following categories of third-party service providers:

• Payment processing: Stripe (for secure payment handling)
• AI model providers: To process your tasks through our AI agents
• Analytics: To help us understand site usage patterns
• Hosting: Cloud infrastructure providers for service delivery

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS) and at rest, sandboxed agent execution environments, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, please contact us at hello@skydogstudio.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: hello@skydogstudio.com